Privacy Policy

Hyland Software Website Privacy Policy

Hyland is committed to protecting consumer privacy online. Hyland has created this privacy statement to demonstrate its firm commitment to secure and trustworthy Internet commerce and the individual's privacy. By using this Web site, you consent to the terms of Hyland's Privacy Policy and to Hyland's processing of personal information for the purposes set forth below.


You may be required to register in order to be granted access to certain information, services and/or products at this Web site. At the time of registration, you may be prompted by one of our online forms to provide certain personal information to us, including your name, company name, and email address.



The personal information that you provide to Hyland, may be stored, processed, and used by Hyland and its affiliates for the following purposes: to provide information about our company, products and/or services, including updates, notifications, and details of any offers or promotions; to assist us in improving our products, services or the content of this Web site; to contact you to participate in a market research survey, so that we can gauge customer satisfaction and develop better products; or for our own internal marketing and research purposes; to promote user groups; to make this Web site or service easier to use by eliminating the need for you to repeatedly enter the same information or by customizing this Web site or service to your particular interests or preferences; to analyze information for trends and statistics. We may also provide this information to an agent acting on Hyland's behalf in connection with the activities described above.

Hyland will occasionally hire other companies to provide limited services on our behalf, such as packaging, sending, and delivering purchases and other mailings; answering customer questions about products or services; processing event registration; or performing statistical analysis of our services. Hyland will only provide those companies the personal information they need to deliver the service, and they are prohibited from using that information for any other purpose.  Except as described above, Hyland will not sell, rent, or in any way intentionally disclose personal information that you provide to us on this Web site to any third party (other than an agent acting on our behalf as described above), unless: (a) Hyland is required to do so by law, regulation, warrant, subpoena or court order, (b) Hyland is required in urgent circumstances to protect the personal safety of Hyland employees, users of Hyland products or services, or members of the public, or to enforce Terms of Use; or (c) such disclosure is part of a sale of all (or substantially all) of the assets of one or more divisions or affiliates of Hyland.



Hyland uses cookies to help us provide better customer service and to enhance the user experience and deliver personalized content. A "cookie" is a small text file stored locally in the computer used to access your account, and contains information relating to your past use of this Web site. Hyland may disclose the non-personally identifiable information collected, in aggregate form only, to third parties including advertisers or potential advertisers.  Cookies are used by Hyland in the following ways:

  • If you change your region, that information is stored so that the next time you visit Hyland’s website, it will automatically be set to your region.
  • If you fill in a form, that information is stored so that the next time you need to fill in a form, you can use auto-fill to automatically add this information.
  • Hyland uses cookies to gather information, such as the pages viewed and the number of visitors, that will be used to make improvements and updates to this Web site.  This type of information does not include any of your personal information.
  • If you participate in a chat session with one of Hyland’s representatives, the information you provide may be gathered by cookies so that we can use it to improve our products, services, or this Web site.

You have the ability to accept or decline cookies through your browser settings. Go to the HELP function of your browser to learn how.  You can also go to for information about how to disable and control cookies on most browsers.  Please understand that if you choose to decline cookies, you may not be able to fully experience the interactive features of this Web site.



From time to time, portions of this Web site may allow you to post information which other visitors to this Web site will be able to access (such as on a "bulletin board" or during an interactive "chat" with other visitors). In the event that you choose to post information in this context, it becomes generally available to the public, and we have no ability to control or limit its use by visitors to our site. By posting the information on this Web site you are providing Hyland and its affiliates the right to use the information in connection with the operation of Hyland's business. Therefore, we encourage you not to post any information you consider private or sensitive on this Web site.



Hyland's Web site, software and services do not target, and are not structured to attract, children under the age of 13. Hyland does not collect any registration information from users who indicate they are under the age of 13. If Hyland discovers personal data from a child, Hyland will eliminate that data.



To protect the privacy of personal information provided by you, Hyland employs industry-standard controls including physical access controls, Internet firewalls, intrusion detection, and network monitoring. Additionally, only authorized administrators and staff have access to systems containing such information. We urge you to take every precaution to protect your personal data when you are on the Internet. Change your passwords often, use a combination of letters and numbers, and make sure you use a secure browser.



Hyland reserves the right to change this Privacy Policy at any time without notice to you, and Hyland will post any changes to this Privacy Policy on this Web site as soon as they go into effect. We encourage you to review the Privacy Policy regularly for any changes.



 HSI may revise this Policy at any time.  If the Company decides to materially change this Policy, the Company will post the revised Policy at this location.  

Effective Date:  March 31, 2011